The Importance of Customer Support Quality
Customer support quality is one of the most important aspects of customer experience. It enables companies to provide superior service...
Customer Support
What You Should Know About Being a Customer Support Agent
As a customer support agent, you will be the first point of contact for customers who have questions or concerns....
What Does a Customer Support Engineer Do?
A customer support engineer (CSE) is a highly skilled professional in a tech company. These individuals collect and analyze customer...
Dell Customer Support Domain Has Been Hacked
The Dell customer support domain name has been hacked and used by scammers who pose as a real tech support...
What Are Customer Support Services?
Customer support services are a variety of services that are designed to help customers make the most of a product...